SimzCC

SimzCC, a desktop workflow simulation application designed specifically for modeling and simulating inbound multi-skilled and /or blended contact centers and call centers. SimzCC provides contact center professionals with an easy-to-learn technology to model and simulate their complex business processes, and to quickly predict the effects of changes in such elements as staffing, volumes, routing, prioritization, and skill sets.

ED Simulation

ED Simulation, a desktop application designed specifically for quickly modeling and simulating Emergency Departments. By removing the programming and pre-building Emergency Department workflow processes, ED Simulation allows the individual hospital administrator or physician to model and simulate their Emergency Department within a few hours of gathering the required data and installing the application.